Author Topic: HUGE Shout Out to Hylas support & service Candy & Kevin  (Read 286 times)

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bhalderman

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Re: HUGE Shout Out to Hylas support & service Candy & Kevin
« Reply #2 on: September 23, 2020, 01:49:50 PM »
I concur!

Candy has helped me with a hard to find gate stanchion and a set of shower controls that no one in the states seemed to be able to solve for. THANK YOU CANDY! Excellent customer service with 24 hr email response and including pictures and detailed measurements. The quality of their customer service is matched only by the quality of their boat building!

Brian
s/v Matriesa H46 #43

Peterc

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HUGE Shout Out to Hylas support & service Candy & Kevin
« Reply #1 on: September 21, 2020, 11:12:01 PM »
Hello Forum

A few weeks back I posted that I was looking where to buy the Tank Caps for my diesel tanks (H49) as I wasn't able to find any that fit at WM or any other local supplier. Someone posted I contact Candy at Hylas in Taiwan (qlmarine@hylasyachts.com.tw). In less than 2 weeks she Fed Ex'd me two caps and saved me hours and months of aggravation. Amazing customer service , way beyond most companies......but then Hylas is way beyond most other sailboats!

Thanks Kevin and Candy.....Truly Appreciated...

Peter C
Mickey Jean H49 #41

 

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